Majestic Products

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Customer Care

Majestic does not sell directly to consumers. We are proud to be represented by qualified authorized dealers throughout North America. Our dealers are trained to provide exceptional assistance when determining the best product for your home. They alone can offer you a complete buying experience including warranty, service and support. We highly recommend utilizing one of these dealers when selecting and installing your Majestic product and to provide post-installation service and support. If you have a question, please peruse our FAQs below for answers to the most commonly asked questions. If you do not see the answer to your particular inquiry, please contact your nearest dealer for more information. The Where to Buy feature can assist you in finding an authorized Majestic dealer.

Frequently Asked Questions

SPECIAL NOTE TO MAJESTIC CUSTOMERS WITH PRODUCTS MANUFACTURED PRIOR TO JULY 2008:

Monessen Hearth Systems Company (MHSC) purchased the Majestic brand from Canadian Fireplace Manufacturers Corp. (CFM) on July 25, 2008. MHSC is not responsible for information about, warranty of nor are we liable for Majestic product manufactured or installed prior to that time. Information regarding those products should be requested from the original seller.

  • Where to Buy

    For parts, questions, or assistance with your product, please contact your local dealer.

  • Product Registration

    Thank you for purchasing a Majestic product! Registering your product is an important step in protecting your investment. Register Now ›

  • Manuals and Literature

    For more information about your Majestic product take a look at our user manuals and product brochures. Browse Literature ›

  • Tax Credit Information

    The US government offers a tax credit of 10% (up to $300) on Biomass stoves burning at 75 percent efficiency of higher. Qualifying models ›